FAQ – RAN-EC Training

Which RAN-EC course is right for me?

Which RAN-EC course is right for me?

There are different RAN-EC courses for different roles. Use this handy tool provided by the Department for Education to work out which training is right for you.

How much is the course?

How much is the course?

The course is $94.50 for attendees at Hindmarsh or Murray Bridge, and $60.00 for attendees at Port August or Whyalla. Payment for the course can be made by credit/debit card or invoice. Payment must be received 48 hours prior the event. You can change your booking up to 1 week before the course for a fee. Please note refunds will not be given for cancellations made within 4 weeks of the course. 

Fees & Charges: If you request to change your booking 2 weeks before the event you will incur a $10.00 re-booking fee. If you request to change your booking 1 week before the event you will incur a $20.00 re-booking fee. There is a fee of $15.00 to re-print certificates. 

Can I do the training online?

Can I do the training online?

If this is the first time you are doing the training, no. You will need to attend the face-to-face course. After you have completed the face-to-face training you can access a refresher course online.

Will I get my certificate on the day?

Will I get my certificate on the day?

Yes. Certificates are issued at the end of the course. Certificates will be printed with the details provided during the registration process, so please ensure you have entered your details correctly. If your booking is incorrect, please contact the office to update your details.

When does the course start?

When does the course start?

The course starts at 9:00am and lasts until 4:00pm. No late arrivals can be accepted after 9:15am. Registrations are between 8:30am and 9:00am. Please call the the Educators SA office on 08 8463 5875 if you are running late so we can notify your trainer.

Where is the course?

Where is the course?

We have courses available in Hindmarsh, Murray Bridge and Port Augusta. 

Education Development Centre
4 Milner Street, Hindmarsh 5007

Department for Education Office
20 Beatty Terrace, Murray Bride 5253

Department for Education Office
9-39 Carlton Parade, Port Augusta 5700

Where can I park my car?

Where can I park my car?

The Education Development Centre car park in Orsmond Street fills up by about 8.30 am. Street parking is only by the hour. You can try the Entertainment Centre car park, there’s an Early Bird rate of $4 between 5 am and 6.30 pm. Try to carpool. Please allow time to find a carpark and get to the training before 9:00 am. Tram services between the City and the Adelaide Entertainment Centre are free and operate with a good level of frequency. It’s only a five-minute walk from the Entertainment Centre to EDC.

How do I get do the venue by public transport?

How do I get do the venue by public transport?

You can take the tram and get off at the Entertainment Centre. It’s a five-minute-walk from there. Or you take the bus 150/150B/155/157, stop 7 Port Rd – South side or the bus 117/118, stop 7 Manton St – South side.

Is there a dress code?

Is there a dress code?

Neat casual.

Is lunch provided?

Is lunch provided?

Lunch is not provided but available from local cafes. We provide coffee, tea, water and biscuits.

Do I have to be 18 or older to do the training?

Do I have to be 18 or older to do the training?

No. In line with currently Child Protection legislation, people are mandated to notify suspected abuse or neglect if they work in a job (or volunteer) role with children or young people. This mandate applies to the role. There is no caveat to this that precludes people under the age of 18 from the legal mandate to notify. Therefore, in the context of an education environment, anyone who has a role in the institution is required by Law (mandated) to report their ‘suspicion on reasonable grounds’ that a child or young person is being abused or neglected. What is NOT stipulated in the Law is who requires training in notifying abuse or neglect. This becomes a workplace decision as to what type of training is offered to employees or volunteers. As you would know, the Education sector of South Australia has deemed it necessary that ALL people working or volunteering in an education site have the RAN-EC training (or a version of).

What do I do if my RAN-EC certificate has expired?
Anyone with an expired RAN-EC certificate must do the foundation course.

Please call the Educators SA office on 08 8463 5875 or email admin@edsa.sa.edu.au for further information or head to the Department for Education website. Download the Interagency code of practice: Investigation of suspected child abuse or neglect.

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